Let's get your car fixed.

Tell us what you need and how to reach you. We review every request and text you back, usually the same business day.

What can we help with? (tap all that apply)

Full name

Mobile phone

Email (optional)

We text updates to this number: your estimate range, parts arrivals, and pickup day.

Best way to reach you

Is the vehicle drivable?

When could you bring it in?

The vehicle

Type or scan the VIN (driver's door jamb sticker, or the bottom corner of the windshield) and we fill in the rest. No VIN handy? Just type year, make, and model.

VIN (17 characters, optional but speeds things up)

No letters I, O, or Q in a VIN; those are always 1 and 0.

Year

Make

Model

Trim (optional)

Color

License plate (optional)

Mileage (approx.)

Where's the damage?

Tap every area of the car that's damaged, even small scuffs. Front of the car is at the top.

Undamaged Damaged

Nothing marked yet.

What happened? (one or two sentences is plenty)

Did any airbags deploy?

Any warning lights on since the accident?

Photos

The more we can see, the tighter the estimate range. Tap a box to take that shot; each one is compressed on your phone before it sends.

Add more photos
Any angle that helps. Up to 20 total.

Paying for the repair

This tells us who we'll be working with so we can start the paperwork before you even drop the car off.

How will this be paid?

Will you need a rental car while we work?

Review & send

Look this over, check the two boxes, and send it in. You'll sign the formal repair paperwork at drop-off; nothing to sign today.

Inspection authorization. I authorize Diamond Autobody & Repair LLC to inspect the vehicle described above, photograph it, and prepare a repair estimate. I understand hidden damage may be found once repairs begin, and the shop will contact me and my insurer before any additional work. Contact consent. Diamond Autobody may call, text, or email me about this repair, including estimate details and insurance coordination. Message rates may apply; reply STOP to opt out.

✓

Got it. You're in the queue.

We review new requests every business day and text you next steps, usually within a few hours during shop hours (Mon–Fri, 10–6).

1We look at your photos and details, usually the same business day.

2You get a text with an estimate range and any questions we have.

3We set a drop-off day. You sign the repair authorization at the counter.

4You get a text at each stage: approved, in paint, ready for pickup.

Need us sooner, or is the car being towed right now?

Call (216) 714-2740 Directions to the shop

How easy was this form?

One tap; this goes straight to the owner.

Referred by someone we've helped, or a returning customer?

Diamond is a small referral-built shop. A Google review is the biggest favor you can do us.

Review us on Google